If you choose to keep some of the products, we may retain the balance of the delivery charge that applies to the products you keep.ġ8.8 Please keep all items with their complete packaging and inside packaging intact if you intend to refund any items within the conditions set out.
LULU RETURN POLICY FULL
(Contact Customer Support if further information is required)ġ8.1 LuLu is unable to procure products: a reasonable time of 7-10 days from the date of authorization has to be given.ġ8.5 Refunds for products purchased under a promotional offer will be based on the terms of the promotional price.ġ8.6 Refund settlement will only be effected once the bank has refunded the money which is the next billing cycle from the date of application of refund.ġ8.7 LuLu will refund the delivery charge in full if you return all products of your order at the same time. Supplier delivered products for areas outside of main city limits that are classed as remote or semi remote may take up to 5 working days dependant on supplier schedules. We shall contact you to let you know if we are having any problems getting a product to you within that time. Some products are delivered directly by our supplier and the supplier will contact you to arrange delivery.ġ5.4 Whilst we make considerable effort to deliver all your products within 48 working hours of the date of your order, we shall not be liable if we fail to do so in part or in full due to circumstances beyond our control.
LULU RETURN POLICY VERIFICATION
See paragraph 15 below.ġ5.1 Delivery will be made to the address specified when you complete the order, At point of delivery, identity verification of the Consignee by sighting either an original labour card, passport, driving license, emirates ID Free zone ID to support consignee verification, will be required by our courier partners.ġ5.2 Please note that we do not do international shipping.ġ5.3 We use a variety of delivery methods, depending on the size of the product you order.
No cash disbursement shall be made under any condition whatsoever.ġ2.5 The price of a product does not include the delivery charge, which will depend on the delivery method you choose and will be added during checkout.
If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account. If you decide not to order the product, we will give you a full refund on any amount already paid for that product in accordance with our refund policy in paragraph 18 below.ġ2.4 The payment may be processed prior to LuLu dispatch of the product that you have ordered. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the product at that price. We are under no obligation to honour any in-store price or promotion in the event that it differs from those on the lulu Hypermarket site.ġ2.3 If, by mistake, we have under priced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we despatch the product to you. Therefore, the write up provided against each product is not that of LuLu and subject to change without prior notice.ġ2.2 Price may sometimes differ between Lulu Stores and LuLu you will be charged the price on the LuLu site. Descriptions/performances of products stated against each are based on the catalogue and technical literature printed by the manufacturers/agent. If there is anything that you do not understand, or if you wish to obtain further information, please contact customer services (see paragraph 25 below for contact details).
Despite this, products may vary from their descriptions, product images are for representation purposes only and may vary slightly from the actual product. You are solely responsible for the content of your messages posted on the message boards and the views expressed by individuals do not represent the views of lulu .ġ2.1 We have taken care to describe and show products as accurately as possible. lulu Hypermarket may review or edit the content of the Community sites.ħ.4 LuLu makes no representations as to the validity of any opinion, advice, information or statement displayed on the message boards by third parties. However, lulu Hypermarket reserves the right to refuse to post material, to remove material posted on the Community sites and to contact you in the event that there are concerns about the content you have added to a Community site.
7.1 The LuLu site includes a number of community sites, which may allow users to interact with each other via message boards, and other user forums (the “Community sites”).ħ.2 We advise you not to post or in any way reveal any of your personal details on the Community sites (for example, your address, telephone number or email).ħ.3 lulu Hypermarket does not control or moderate the content placed on the Community sites.
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